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At all levels of government, we have worked together to ensure the health and welfare of our staff, residents and visitors remains a top priority. Port Colborne proved it is a resilient community, but now it’s time we re-connect!
Throughout the pandemic, City staff have continued to work and have been here to serve you, our community. Whether by phone, email, or appointment, we found creative ways to stay connected. We also continue to deliver essential services including road maintenance and snowplowing, parks maintenance, water, and wastewater services and so much more.
Although we are not on the other side of the COVID-19 pandemic quite yet, we are continuing to navigate, together, so that we come out of the pandemic stronger. Part of that navigation is easing restrictions at our administration buildings to provide easier access for residents, businesses, and visitors to connect with our staff, buildings, and services.
Our mission is to provide an exceptional small-town experience in a big way. That being said, as of Monday, November 29, 2021, the doors to our administration buildings, including City Hall, Public Works Centre, and Fire Hall, will open for walk-in and in-person services. Our Library, Museum, and Vale Health & Wellness Centre have been open for cultural and recreational services and will continue to serve our community, safely.
So, let’s re-connect, Port Colborne!
For more information about services available from each City facility, and the measures we’re taking to keep our residents, visitors, and staff safe, read Your guidebook to re-connect with us, or visit our website, www.portcolborne.ca
As always, our Customer Service team has been here to answer your calls at 905-835-2900, respond to your emails at customerservice@portcolborne.ca, schedule your appointments, and/or connect with you with the staff member and/or service you’re inquiring about. Now you can see them in-person at City Hall, 66 Charlotte Street, Monday – Friday, from 8:30 a.m. – 4:30 p.m.
A reminder, if you have not done so already, to subscribe to our new channel and like and follow us on our social media channels to receive up-to-date information.
On behalf of Members of Council and staff, we hope you continue to remain safe, and we look forward to seeing you all again, in-person!
- Mayor Bill Steele
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