Our mission is to provide an exceptional small-town experience in a big way.
As of Monday, February 28, 2022, our administration buildings, including City Hall, our Library, Public Works Centre, and Fire Hall, will resume walk-in and in-person services. The Vale Health & Wellness Centre has been open for recreational services and will continue to serve our community, safely.
At all levels of government, we have worked together to ensure the health and welfare of our staff, residents and visitors remains a top priority. Although we are not on the other side of the COVID-19 pandemic quite yet, we are continuing to navigate, together, so that we come out of the pandemic stronger. Part of that navigation is easing restrictions at our administration buildings to provide easier access for residents, businesses, and visitors to connect with our staff, buildings, and services.
On behalf of Members of Council and staff, we hope you continue to remain safe, and we look forward to re-connecting with all of you!
Port Colborne proved it is a resilient community, but now it’s time we re-connect! Throughout the pandemic, City staff have continued to work and have been here to serve you, our community, by phone, email, appointment. We have continued to deliver essential services including road maintenance and snowplowing, parks maintenance, water, and wastewater services and so much more. We found creative ways to stay connected, but we’ve missed interacting with you in our administration buildings and we are looking forward to seeing you all again, in-person!
So, let’s re-connect, Port Colborne!
We're here to answer your calls, respond to your emails, schedule your appointments, and/or connect you with the staff member and/or service you’re inquiring about. Now you can see them in-person, Monday – Friday, from 8:30 a.m. – 4:30 p.m.
Bill payments and inquiries for water/wastewater, property taxes, parking tickets; bus schedule and information; building permits; recycling bin program; freedom of information requests; marriage, business, and lottery license applications; building permits; zoning information; planning applications; meetings with Mayor and/or CAO; and more.
Enjoy a walk or run in any weather at the Vale Health & Wellness Centre, PORTicipate in one of our many arena programs including public skating, Open PAYP, or Parents & Tots, rent ice, or join the YMCA.
We're excited to welcome you back to in-person browsing and 60-minute computer/wifi sessions. During curbside operations we've also been under renovations and can't wait to show you our new look, but appreciate your patience as we complete the final touches!
Providing essential services to residents from winter control operations, to water and wastewater, and infrastructure improvement projects, including the Erie Street watermain replacement. For after-hours Public Works emergencies, please call 905-835-2900 and press ‘9’ for dispatch.
Council meetings, including delegations, will continue online. For the Council meeting calendar, including agendas, minutes, and/or to watch online, visit our website. In 2022, Council Meetings have moved to the second and fourth Tuesday of every month.
Comprised of fire and by-law services, staff are available for our smoke alarm programs, fire complaints, by-law complaints, prevention activities, insurance/fire reports, and more.
Although the Port Colborne Historical & Marine Museum does not open for the season until May, there are still ways to stay connected and step back in time, including going for a walk through the heritage village. Now is also a great time to register for your free museum membership on their website, sponsored by Bell Marine.
Events allow us to engage with the local community, invite visitors to experience the very best of Port Colborne, and partner with various stakeholders. Although our events and festivals may look a little different right now, City staff are finding creative ways for residents to PORTicipate.
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