Port Colborne rolls out Primary Care Patient Experience Survey

Posted by Michelle Cuthbert on Wednesday, March 20th, 2019

In an effort to determine the overall patient experience, and  to see if patients have any concerns with the level of service they are currently receiving, the City has rolled out a Primary Care Patient Experience Survey. Following a successful survey conducted in Fort Erie, Port Colborne is using the same model to engage with residents and compile data. 

“The data collected from this survey will hopefully give us a good idea of where the gaps are, and if the issue is actually care, or process and access,” commented Ashley Grigg, director, community and economic development. “The response was overwhelming in Fort Erie, and we hope to receive a similar response here in Port Colborne. We will also be using Fort Erie as a comparator since our demographics are similar, but practice models are not”.

To complete the survey, residents are encouraged to visit:

http://portcolborne.ca/page/healthservices

Printed copies will also be made available at City Hall, 66 Charlotte Street, and clinics within the city. Any questions regarding the survey, residents can email healthservices@portcolborne.ca or call 905-835-2900 ext. 130.

Once results are completed and analyzed, they will be shared with the LHIN, Niagara Health, the Port Colborne Health Services committee, physicians, and allied health professionals in Port Colborne.

 
 
 

News Archive

 
OpenInNiagara website connects Niagara busine…
This week, Niagara Economic Development (NED) officially launched its new O…
Niagara RegionTue May 5th, 2020
Public Notice | Property maintenance in Port …
As the spring weather arrives, we know that maintaining Port Colborne remai…
Corporate CommunicationsTue May 5th, 2020
Garage and Yard Sales in Port Colborne: A Gui…
The City strongly discourages garage and yard sales at this time and asks t…
Corporate CommunicationsMon May 4th, 2020
NIAGARA 2021 CANADA SUMMER GAMES AND PSI NIAG…
Niagara 2021, PSI Niagara and Niagaras 13 municipalities, including the Reg…
Niagara 2021 Canada Summer GamesFri May 1st, 2020
Public Notice | Property maintenance in Port …
As the spring weather arrives, we know that maintaining Port Colborne remai…
Corporate CommunicationsFri May 1st, 2020
Dogs of Port Colborne
If there is a member of the household happy about the amount of time we are…
Corporate CommunicationsThu Apr 30th, 2020
Contact tracing and case management: A corner…
Contact tracing and case management has been one of Niagara Region Public H…
Niagara RegionWed Apr 29th, 2020
Ontarians asked to Shine a Light for All They…
Ontarians asked to Shine a Light for All They Do May 1 in a province-wide s…
Ontario Medical Association Wed Apr 29th, 2020
« Prev 1 2 3 4 5 6 7 8 9 10 11 Next »