Niagara’s residents, businesses and visitors are asked to treat each other with kindness and respect when it comes to wearing a mask in public spaces.
If you have concerns about someone not wearing a mask or face covering, keep in mind that Niagara’s Face-Covering By-law includes a number of exemptions. Not everyone can wear a mask and many disabilities are invisible. There's no requirement for people to prove they are exempt.
Wearing masks in enclosed public spaces is one way we can prevent the spread of COVID-19. The primary objective of the by-law is to educate the public about the importance of face coverings, and gain voluntary compliance.
Who do I call?
During normal business hours, concerns around enforcement should be directed to your local municipality’s by-law office. After 4:30 p.m., please call Niagara Region’s dispatch line at 905-984-3690 or 1-877-552-5579. Do not call 911. Regional or local by-law enforcement or Niagara Regional Police Services may respond to reports of significant or ongoing non-compliance.
For more information on the Face Coverings By-law, visit niagararegion.ca/COVID19.