Water Testing Phone Calls

Posted by J. Lee on Thursday, March 23rd, 2017

Darlene Suddard / Environmental Compliance Supervisor

Water Testing

The City has begun to receive reports that residents are receiving phone calls stating that they need to schedule an appointment to have their drinking water tested.  As City Staff are not responsible for these phone calls, we believe that these calls may be coming from a sales company that wishes to gain access to the residence in order to try and sell a water treatment system.


Should any resident feel uncomfortable with a marketer's sales approach, they should contact the Ministry of Consumer Services (MCS). The City cannot contact the MCS to complain on a resident's behalf; the resident that was approached by the company must make the complaint before the MCS will investigate. Their contact information is as follows: 

Consumer Protection Branch

Phone
416-326-8800 or 1-800-889-9768

TTY
416-229-6086 or 1-877-666-6545

Fax
416-326-8665

Mail 
Consumer Protection Branch
5775 Yonge St. Suite 1500 
Toronto, ON M7A 2E5 

E-mail:
consumer@ontario.ca

 
 
 

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