The City of Port Colborne, located on the south coast of the scenic Niagara region, Niagara’s Port of Call has found the perfect balance – successful industrial and commercial sectors, comfortable and scenic residential areas, white sand beaches, unique culinary choices, the world class Sugarloaf Marina, fishing, golfing, trails, shopping districts along the historic Welland Canal – truly a community that adds to the overall Niagara Experience. A great place to work and raise a family!

The City of Port Colborne is looking for a highly skilled and motivated individual with strong interpersonal and customer service skills. Reporting to the Director of Corporate Services, the Manager of Information Technology is responsible for providing vision and leadership for the development and implementation of information technology initiatives.  Duties include but are not limited to:

  • Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization
  • Develop and maintain an appropriate IT organizational structure that supports the needs of the business
  • Establish IT departmental goals, objectives, and operating procedures
  • Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development
  • Assess and communicate risks associated with IT investments
  • Develop, track, and control the information technology annual operating and capital budgets
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives
  • Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations
  • Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance
  • Ensure IT system operation adheres to applicable laws and regulations
  • Define and communicate corporate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems
  • Direct development and execution of an enterprise-wide IT disaster recovery and business continuity plan
  • Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems
  • Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale
  • Oversee provision of end-user services, including help desk and technical support services
  • Manage IT staffing, including recruitment, development, evaluations, and organization
  • Responsible for the protection and safe storage of all digital data as it applies to disaster recovery, access controls and confidentiality. Responsible for the secure and effective operation of all computer systems including desktops, notebooks, servers, smart phones, web sites, web access, communication systems, system security, related applications, training, help desk, hardware replacement and software development that is utilized within a wide range of City Departments.
  • Ability to maintain cloud based programs with a strong understanding of todays need for security and establishing enhanced cyber security protocols. 

The ideal candidate will have a 4 year degree in Computer Science, along with professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA, or VMware VCP. You have a minimum of five (5) years of related IT experience and experience with ERM and Cloud base.

For full details, please see the job description here


To confidentially explore this exciting and challenging opportunity, please submit your resume and cover letter quoting Competition #2021-32 by 4:00pm on May 14, 2021.

City of Port Colborne
66 Charlotte Street, Port Colborne, Ontario L3K 3C8
Or by e-mail to:
Fax: 905-835-2969


We thank all those who apply but advise that only those applicants selected for an interview will be contacted. The City of Port Colborne is an equal opportunity employer.   Accommodations are available for all parts of the recruitment process. If contacted for an interview, please advise the Human Resources staff of any measures you feel you need to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. Personal information is collected under the authority of the Municipal Act, 2001 (S.O. 2001, c.25) and will be used to select a candidate.