Water Billing

Payment arrangements for outstanding water accounts can be made by contacting the Water Clerk (see contact information below).

The billing of water and sewer services are produced based on actual usage through water meter readings plus fixed costs. Meter readings and billings are done on a quarterly basis for three different areas within the city.

Readings and billings are normally done as per a schedule, with specific due dates.

2016 rates are as follows:

Water 1.147 per cubic meter
Sewer 1.232 per cubic meter
Water Fixed $85.65
Sewer Fixed $96.56

220 Gallons per cu/m

1000 Litres per cu/m


 Files Available for Download:

2017 Water Billing Dates

2016 Water Billing Dates

2015 Water Billing Date and Rates

2014 Water Billing Date and Rates

2013 Water Billing Date and Rates

Water Address Change Form


View Information on the Water Meter Replacement Project



Methods of Payment for Water

We offer our customers the following and most convenient ways to make 
payment for water/sewer billings:

            •·    Pre-authorized automatic withdrawals from your bank account for:
                  Water: Due Date payment plan

            •·    By phone using Telephone Banking

            •·    At any Financial Institution in person or at Automatic Teller

            •·    A 24 hour mail slot is located at the east-side 
                  of the front entrance of City Hall

            •·    Mail Post-dated Cheques for the due date (well in advance) to:
                  66 Charlotte Street, Port Colborne ON L3K 3C8

            •·     In person, on the First Floor of City Hall 

Files Available for Download:

View and Print the Water Pre-authorized Payment Plan Application


Water Department Contact

Contact Information:

Water Clerk
66 Charlotte Street
Port Colborne, Ontario, Canada, L3K 3C8
Tel: 905-835-2900 ext. 125
Fax: 905-834-5746

Email the Water Clerk