At their meeting on Monday, June 22, 2020, Council approved a new application program to help Port Colborne residents that have been financially impacted by the COVID-19 pandemic with the relief of penalty charges and interest for the 2020 final property tax bill payments, water, and wastewater billings.

This new program will replace the City’s current relief program that has waived all penalties and interest charges for residents until Tuesday, June 30, 2020.

Penalty and interest charges will resume on July 1, 2020, for outstanding tax, water, or wastewater bills. For those residents who have lost their jobs, or 70% of their income, they can complete an application and, if approved, will receive further relief on the penalty and interest for their property tax account and water/wastewater account(s) until Friday, October 30, 2020. For residents to be considered for the new relief program applications must be submitted by Friday, July 31, 2020.

COVID-19 Property Tax, Water, and Wastewater, Penalty and Interest Relief Program Application Form

For City updates regarding COVID-19, visit



The Billing of Realty Taxes is normally done through an Interim Tax Bill provided in January and a Final Tax Bill produced in June. Both Interim and Final Bills are payable in two instalments with due dates at the 1st of each month as follows:

INTERIM DUE DATE:     February 28 and April 30
FINAL DUE DATE:         July 2 and October 1

Tax certificates:  $40

Properties with more than one property class, i.e. Residential and Commercial mixed assessment. Property owners will receive one Tax Bill for both assessment classes.

Interim Tax Bills are calculated using the following formula:
Present Year Assessment X ½ of Last Years Tax Rate

Please be informed, due to current legislation, the Interim Bill cannot amount to more than ½ of the previous year's Final Adjusted Taxes. The Interim Bill does not represent half of the current year's taxes.

Owners of Residential or Farm properties can calculate their annual taxes by multiplying the property's assessment by the appropriate tax rates.

Property Tax Bills for portions assessed (in whole or in part) in the Commercial, Industrial or Multi-Residential classification are subject to Capping Legislation. Therefore final taxes are not limited to the Assessment multiplied by the tax rates otherwise referred to as CVA taxes.

2020 Tax Sheet - City, Region, Education Tax Rates and Levy

Files Available for Download:

2020 Tax Rates

Account Changes Form (PDF)

Option of E-Billing -  Register for E-Billing by filling out this form

Application for Adjustment of Taxes - Section 357 or Section 358
This application must be printed on legal size paper (8.5 x 14)


Methods of Payment for Taxes

We offer our customers the following and most convenient ways to make payment for taxes:

- Pre-authorized Payment Plan (PAPP). Pre-authorized automatic withdrawals from your bank account for taxes either monthly or on the tax due date. To download the application, click here --> Tax Pre-authorized Payment Plan Application (PDF).

- At your financial institution, either in person or at the Automatic Teller Machine (ATM).

- Online or telephone banking, if previously set up with your financial institution. You can add as a payee through the online portal by searching what your bank has name it, for example "City of Port Colborne Tax, Port Colborne Taxes, Tax Port Colborne. Your tax account number is your 15 digit roll number, no dashes or spaces.

- Mail (well in advance), or drop off cheque at City Hall in our 24-hour mail slot located at the east-side of the front entrance, 66 Charlotte Street, Port Colborne, ON L3K 3C8.
Note: For our US residents unable to cross the border right now, we do accept US cheques and apply the exchange rate the day the cheque is received.

- In person, on the first floor of City Hall (except during the COVID-19 pandemic due to the closure of City Hall).

- Payment arrangements for outstanding property tax accounts can be made by contacting the Tax Clerk (see contact information below).


Files Available for Download:

Tax Pre-authorized Payment Plan Application (PDF)

Pre-authorized Banking Information Changes Form



Tax Department Contact

Contact Information:

Tax Clerk
66 Charlotte Street
Port Colborne, Ontario, Canada L3K 3C8
Tel.:     905-835-2901 ext 123
Email the Tax Clerk


Rebate for Vacancy in Commercial and Industrial Buildings

Rebate for Vacancy in Commercial and Industrial Buildings:

Property tax relief for Vacant Commercial and Industrial Buildings has been provided to property owners since 2001 through rebates administered by the Municipality.

The Municipal Act, 2001 provides for rebates to vacant business units at the same percentage as discounts afforded to property owners of vacant and excess land. These percentages are 30% for commercial properties and 30% for industrial properties.

Property owners who are eligible for a rebate must complete the Vacant Commercial and Industrial Building Questionnaire. Application for Rebate of Property Taxes and sign a Statutory Declaration.  These forms are available at City Hall, or can now be downloaded in PDF form. The completed forms are available the beginning of January for the previous year and must be returned by February 28th of the following year.

To be eligible for a rebate, a building or portion of a building must satisfy the following conditions:

Buildings that are Entirely Vacant

An entire Commercial or Industrial building will be eligible for a rebate if the entire building was unused for at least 90 consecutive days.

Buildings that are Partially Vacant

A suite or unit within a Commercial building will be eligible for a rebate if, for at least 90 consecutive days it was:

  • Unused, and
  • Clearly delineated or physically separated from the used portions; and
  • Either:  capable of being leased for immediate occupation, or not capable of being leased due to ongoing renovations or unfit for occupation.


Files Available for Download:

View the 2019 Vacancy Rebate


Assessment Complaints

Assessment Complaints
The Municipal Property Assessment Corporation (MPAC) is responsible for determining the Current Value Assessment and Tax Class for all properties in Ontario.

You may contact MPAC (1-866-296-6722) to discuss your assessment or verify details about your property. If you still have concerns, you may ask MPAC for a reconsideration of your assessment. There is no fee for a Request For Reconsideration (RFR) the deadline is March 31st of the taxation year.   You can find RFR applications on the MPAC web site ( If you do not have access to the Internet, MPAC will send you a copy of the form by mail or fax. You may also pick up an RFR form at Port Colborne City Hall.

You may also wish to file a formal complaint with the Assessment Review Board (ARB). The ARB is an independent tribunal of the Province of Ontario.  Starting in 2009, if your property or a portion of it is classified as residential, farm or managed forest, you must first complete the RFR process with MPAC before you are eligible to file an appeal with the ARB.

Application forms can be obtained by phoning the ARB, visiting the ARB web site, or can be picked up at the local MPAC office or from Port Colborne City Hall. There is a fee for filing a complaint with the ARB. (Please contact the ARB for applicable fees) 

The deadline for filing a complaint for the current tax year is 90 days after MPAC has notified you of its decision on your RFR or March 31st of the taxation year if your property has no residential, farm or managed forest classification.  Both the property owner and MPAC will be asked to appear at a hearing to present evidence to support their arguments. The decision of the Board is final and binding on both parties. You can find out more about the assessment appeal process on the ARB web site ( or by calling their toll free number at 1-800-263-3237 or local at 416-314-6900.