All Niagara Region facilities remain closed to the public due to COVID-19. The following services changes will be in place this long weekend.
Niagara Region service update for long weekend
Novel coronavirus (COVID-19) Info-Line
- Regular hours still apply this weekend: talk to a nurse this weekend from 9:15 a.m. to 4:15 p.m.
Call 905-688-8248 press 7, then press 2 or toll-free: 1-888-505-6074.
- Niagara Region Transit and Niagara Specialized Transit will not be operating on Friday, April 10
There will be service on Monday, April 13
- Garbage, recycling and organic collection – there are no changes to curbside collection due to the holiday. For yard waste delays, check the website for regular updates.
Niagara Region landfills will be open this weekend but will focus on providing essential services
Hours will vary, check the holiday hours page on the Region’s website before you visit a landfill for the most up-to-date hours
- During normal business hours, concerns around enforcement of provincial COVID-19 emergency orders should be directed to your municipality’s bylaw office
- After 4:30 p.m., please call Niagara Region’s dispatch line at 905-984-3690 or 1-877-552-5579 for further bylaw response and assistance. Do not call 911.
Stay Home Niagara this long weekend
Niagara Region and Niagara’s 12 local area municipalities have all declared a state of emergency. While we recognize that with the long weekend and the celebration of religious holidays over the next few weeks, many Niagara residents will be tempted to visit with family and friends and to gather in outdoor areas. Niagara Region continues to encourage all Niagara residents to stay home.
The following guidelines will help us all limit the spread of COVID-19.
Public and social gatherings of more than five people are prohibited in Ontario, but social gatherings of any size are not recommended. This weekend Stay Home Niagara and don’t host people (inside or outside) who do not already live in your home.
We know it may be difficult not to visit in person, but find ways to connect with friends and family via the internet, by methods like FaceTime or by telephone.
Before you head outside this weekend, remember many outdoor recreational amenities are closed in our community. Even if a green space or naturalized area is open, they are not for public gatherings and should only be used as throughways for walkers, joggers or cyclists.
The following areas are closed:
- Municipal and school playgrounds
- Sports fields, off-leash dog parks and skate parks
- Beaches and picnic areas
- At this time, fishing remains open in Ontario, however many public boat launches have been closed. All rules and regulations are in effect. Conservation officers continue to patrol and protect our natural resources during the COVID-19 outbreak.
Residential waste drop-offs and landfill sites
We know many of you are taking this time at home or over the long weekend to get a jump on projects or do some spring cleaning. Please note, there are changes to services available at Regional landfill sites and drop-off depots due to COVID-19. They are open but will focus on providing essential services.
Residents should hold on to items where possible and refrain from non-essential trips. To prioritize essential services and discourage frequent trips in the community, restrictions are in place for non-essential services at the sites. Residents are permitted one trip, every two weeks, to dispose of the following:
- Leaf and yard waste, which is still being collected at the curb
- Grass clippings, but residents are being encouraged to grasscycle
- Oversize brush bundles, tree limbs
There's a limit on the number of people allowed on the drop-off pad at one time to ensure we comply with physical distancing, so residents should expect delays at the site. The preferred methods of payment at all of our landfills are debit and credit, using the tap option.
All Regional locations selling/distributing recycling or composting containers are now closed due to COVID-19. Learn about using alternative containers and acceptable sizes.
It may feel strange this weekend not to gather with family and friends, but with COVID-19 continuing to spread, it’s safer if we Stay Home Niagara. Learn about all Regional services affected by COVID-19.