Port Colborne residents can expect to see empty mailboxes today as the Canadian Union of Postal Workers (CUPW) began strike action at the local post office, in affiliation with Welland. Until the possibility of a postal disruption has passed, the City is asking Port Colborne residents to avoid sending time-sensitive information and payments by mail directly to the municipality.
With respect to impacted services, Canada Post is advising that the unions’ escalating strike is causing backlog. Mail and parcels will not be delivered or picked up in impacted areas while the union continues their strike activity. As a result, residents could see delays for several days.
To stay up to date on postal disruption information from Canada Post directly, visit www.canadapost.ca/update.
Below is how the postal disruption can influence municipal operations and what residents need to know.
Residents can pick up their bills from City Hall (66 Charlotte Street), or request electronically.
The municipality does offer e billing. To sign up, residents can complete this form (https://bit.ly/2zrtKyX) and email once completed to firstname.lastname@example.org.
Everyone is required to make their payments to the City on time, including property tax payments, water/wastewater bill payments, parking ticket payments and recreational service payments, even if they have not received notice via mail. Late payments will be subject to penalties such as interest.
Residents should avoiding sending payments to the City through the mail until after the postal disruption, and possibility of future postal disruptions, has passed. Payments can be made in person with cash, cheque or debit card at City Hall (66 Charlotte Street) Monday to Friday from 8:30 a.m. to 4:30 p.m. Cheques can also be sealed in an envelope and dropped in the 24 hour mail slot located at the east-side of the front entrance of City Hall. Do not deposit cash in the mail slot.
Other methods for bill payments include pre-authorized automatic withdrawals from bank account, telephone banking, online banking, in person at a financial institution, or at an Automatic Teller Machine (ATM).
If you are expecting ice rental bills, or any other recreational service bill that you do not receive via email from OnlinePORT, contact the Vale Health & Wellness Centre Box Office at 905-835-2900 ext. 542 or email email@example.com to inquire about any outstanding invoices.
Port Colborne Public Library:
Overdue notices are distributed bi-monthly. Port Colborne Library patrons now have the option of being notified by email if library materials are overdue. To begin receiving email notices, please call the Library at 905-834-6512. Those patrons who are not signed up for email reminders will be notified via telephone of any overdue notices during a postal disruption.
During a postal disruption, any public notices or time-sensitive correspondence required by legislation, such as planning applications or disruption to city services, will be delivered by hand or courier service.
It is also recommended that time-sensitive information required by the municipality be delivered in person at City Hall in a sealed envelope addressed to the appropriate staff member, or, if applicable, can be sent electronically. To access the staff directory for email addresses, click here: http://portcolborne.ca/page/City_Contacts.