Frozen Water Service Pipe Policy

Council of the City of Port Colborne approved  the following Frozen Water Service Policy to regulate and administer the costs for the provision of services to the properties impacted by a frozen water service pipe.

Frozen Water Service Pipe Policy

Frozen Water Service Insert

Frozen Water Services Notice re: Properties Impacted by the Freezing Weather in 2015

 

If you have a concern that your water service may freeze, it is suggested that you let a cold water tap closest to the water meter run at a 1/8” stream (approximately the width of a pencil lead).  The cost of doing so is expected to be not overly significant and will be the responsibility of the property owner.