Port Colborne / Welland Transit

Effective end of service Saturday, April 11, 2020, until further notice, Welland Transit will be providing the following levels of service:

Port Colborne Community Bus

· The Port Colborne Community service will be suspended until further notice after end of service Thursday, April 9, 2020.

Boarding will take place at the rear doors unless you require a mobility device, which would allow you to board at the front door. There will be no fares required by our customers during this challenging period.

This limited service is for essential trips only, which includes; medical appointments, employment, and weekly grocery store trips.

Welland Transit

· Essential public transportation service in Welland will be operating Monday to Friday inclusive from 8 a.m. to 6 p.m.

· To use this service, a resident needs to call Welland Transit from 8 a.m. to 3 p.m. at least one day prior to the requested pick-up time, effective Monday, April 13, 2020. Booking for a ride will be accommodated on a ‘first come – first serve basis’ and the request cannot be any further out than two weeks from the date of the call. Please note times are subject to change with notice.

· To book your trip, kindly call 905-735-1700 ext. 3101

WellTrans Service

· WellTrans service will be available Monday to Friday inclusive from 10 a.m. to 6 p.m.

· To book a trip, kindly call 905-414-7921.

Niagara Region Transit

· Until further notice, all Niagara Region Transit services, which include the Port Colborne Link are operating on the hourly frequency Saturday service Monday to Saturday. For further information, kindly visit niagararegion.ca/transit or call 905-980-6000 ext. 3550.

 

 

 

For more information, visit https://www.welland.ca/Transit/TransitNotices.asp

For route information and regular updates, visit https://www.welland.ca/Transit/

 

 
 

Niagara Region Public Health

Niagara Region Public Health is closely monitoring the COVID-19 pandemic and working 24/7 with local, provincial and federal partners. The health and well-being of Niagara residents is their top priority.

For more information, including updates, frequently asked questions and prevention tips, visit 
https://www.niagararegion.ca/health/COVID-19/default.aspx

COVID-19 FAQs: https://www.niagararegion.ca/health/covid-19/faq.aspx 

Novel Coronavirus (COVID-19) Info-Line calls are being answered by a nurse 7 days a week from 9 a.m. to 4:15 p.m.

905-688-8248 ext. 7019
Toll-free: 1-888-505-6074

Please be patient - they're experiencing very high call volumes.

Before calling our COVID-19 Info-Line, use Ontario’s new COVID-19 self-assessment tool to determine if you need to seek care: https://www.ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment

 

Recommendations for those who have been asked to self-isolate:

• Separate yourself from others; sleep in a separate room
• Have a bathroom dedicated to only you, if possible
• Stay 2 metres away from other people
• Clean your hands often
• Don't use public transportation
• No visitors

 

 
 

Niagara Region

Waste Collection

Niagara Region makes changes to waste collection due to COVID-19 (March 21, 2020)

Niagara Region updates

For COVID-19 information from the Niagara Region, visit www.niagararegion.ca/covid19.

 
 
 

COVID-19 Recovery and Support for Local Businesses

Economic Recovery Team

In light of the ongoing uncertainties related to the COVID-19 pandemic, the City of Port Colborne would like to remind our local business community that the municipality is here to serve you. While our offices remain close to the public, city staff are accessible via phone and email.

The City of Port Colborne has joined forces with the Niagara Region and other local area municipal economic development departments to create an Economic Recovery Team. As a Team the Economic Development Offices are monitoring the developments and is launching a COVID-19 Business Impact Survey. We ask for your assistance in completing the survey. The survey seeks to determine the level of impact the pandemic has had on the regional economy.

Click here for more information about COVID-19 Recovery and Support for Local Businesses.

 
 

OpenInNiagara

Many businesses across Niagara who have adapted to new ways of doing business due to COVID-19 have an innovative tool to help them connect with customers. Niagara Economic Development (NED) officially launched its new OpenInNiagara online business directory.The new tool allows businesses from all Niagara municipalities, in all sectors, to promote and advertise their location, contact information, and details on modified business practices, such as curbside pickup or delivery. The map-based tool then allows Niagara consumers to easily find and connect with those businesses.

 
 

Niagara Regional Police Services

As the Niagara Regional Police Service continues to adapt to the changing situation in regards to COVID-19, effective March 19, 2020, they will be closing 5 District (Fort Erie), 6 District (Port Colborne) and 8 District (Grimsby) to members of the public as we continue to safeguard the health and safety of their members.

1 District (St. Catharines), 2 District (Niagara Falls) and 3 District (Welland) front desks remain open for emergencies only.

Collision reporting centers (which are contracted independently via Accident Support Services International Ltd) in St. Catharines, Niagara Falls and Welland remain open for collision reporting.

Effective March 18, 2020 members of the public will be directed to apply online to request Record Checks, Fingerprint Destruction, Record Suspensions, Occurrence reports, and FOI until further notice. Visit their Business Services Section under “What we do” at http://www.niagarapolice.ca for further information. Urgent requests may be considered by the Records Supervisor at 905-688-4111 x 4276.

Questions specifically relating to Record Checks can be addressed by email at backgroundchecks@niagarapolice.ca.

 
 

Ontario Government

Government of Ontario COVID-19 webpage

A Framework for re-opening our Province.

Do you require information from MPP Jeff Burch's Office for any provincial matters?

Call: 905-732-6884
Email: jburch-co@ndp.on.ca

The constituency office at 102-60 King St., Welland, is currently closed due to COVID-19, however, phone messages and emails are being monitored and returned by staff as soon as possible.

For more updates, visit: https://www.jeffburchmpp.ca/covid19

 

 
 

Ontario Works - Accessing Financial Assistance

 

Federal Government

Need MP Vance Badawey's Office?

The constituency office(s) will be closed to prevent the spread of COVID-19.

Call: 905-788-2204
Email: Vance.Badawey@parl.gc.ca

Vance Badawey and his team will continue to work to assist residents with any federal matters.

For up-to-date information on COVID-19, please visit canada.ca/coronavirus or call 1-833-784-4397.

Memorandum from MP Vance Badawey - COVID-19 Update (March 27, 2020)

 
 
 

Tourism HR Canada

The Tourism HR Canada website offers guidance and a series of resources to help all tourism stakeholders stay healthy, communicate clearly, and mitigate the effects as Canada takes action to slow the spread of the COVID-19 virus. They update the site as new resources become available.

Tourism HR Canada

 
 

City of Port Colborne Declares a State of Emergency - April 3, 2020

Click here to read Media Release: Niagara’s municipalities declare State of Emergency in response to COVID-19

Click here to watch Mayor Steele Message re: Port Colborne Declaring a State of Emergency

Click here for Declaring an Emergency FAQ's (Frequently Asked Questions)

A Message from Mayor Steele:

As of today, April 3, the City of Port Colborne, along with the Niagara Region and our fellow municipalities, have jointly declared a State of Emergency in anticipation of a surge of COVID-19 activity in Niagara.

This declaration is a call to action and is reinforcing the provincial orders to stay home.

Port Colborne,

- We need you to stay home - do not go out for non-essential trips;

- We need you to stay away from our playgrounds and playing fields;

- We need non-essential businesses to stay closed;

- We need you to quarantine yourself for 14 days if you have been out of the country;

- And please, do not gather in groups. We need you to continue to practice physical distancing to prevent the spread of COVID-19 in our community.

The City has powers to enforce these orders with significant fines. And we will do so to protect the health and safety of everyone.

With the weather getting warmer, faith-based holidays like Easter around the corner, and the growing number of confirmed cases in Niagara, we need YOU to continue to take proactive measures to protect yourself, your family, and your neighbours.

I know you are all trying to do your part but we all need to do just a little more, for a little while longer, so that we can protect as many people as possible.

Now is not the time for a game of soccer with friends in the park, to launch your boat, to plan a family dinner, or coordinate a neighbourhood play date. Doing so not only puts you and your family at risk, but also the community at large, including our health care professionals.

On behalf of council, staff, and the residents of Port Colborne I would like to offer sincere thanks for the incredible work being done by those individuals who are putting their health on the line to keep us safe and keep us fed.

Niagara’s first responders and health care professionals deserve our deepest thanks and gratitude for all they do to keep the community safe.

As a City we continue to do our part. Our Emergency Operations Centre (EOC) continues to meet regularly and is monitoring the situation. We have closed City facilities and are focused on delivering services we know our community values and relies on.

I would like to take this time to thank our City staff. From those working hard at home to keep the City operating, to the staff who continue to work in the field, ensuring we have clean drinking water, safe roads to travel on, and our firefighters who are ensuring our safety, thank you for your hard work and commitment.

To continue to stay updated on what the City is doing to help reduce the spread of COVID-19, visit out website at
www.portcolborne.ca and follow us on social media.

We are all in this together, Port Colborne. We ALL need to act now and take the necessary steps to reduce the spread of COVID-19.

Stay strong, stay healthy, and please, stay home.

Sincerely,

Mayor William C. Steele

 

 

 
 

Re-Opening Update (May 21, 2020)

As the City looks forward to a safe and gradual recovery from the COVID-19 pandemic, some restrictions are being lifted allowing residents greater use, and access to, some outdoor spaces heading into the weekend.

By Friday, May 22, 2020, residents will be able to use parks and outdoor sports fields for more than walk-through uses, with some limitations. Residents must still abide by restrictions limiting groups to no more than five people and maintaining a two-metre (six feet) physical separation. Passive activities are now permitted in these areas including:

· Shoreline fishing, including at H.H. Knoll Lakeview Park (note that the fishing docks will remain closed).

· Bringing a chair or blanket to relax in parks.

· Kicking a ball, playing catch, flying a kite, and other such activities with members of their own households.

· Use of basketball and soccer nets with members of their own households at community parks (excluding the Vale Health & Wellness Centre / T.A. Lannan Sports Complex).

· Individual activities such as yoga or exercising provided not in a group or class.

In addition, amenities opened earlier this week also remain open:

· Elm Street leash free dog park;

· Tennis/Pickelball courts (143 Helen Street and Cedar Bay/Centennial Park); and

· Public boat launch ramp at H.H. Knoll Lakeview Park.

Anyone taking advantage of these spaces are to follow the best practices as outlined by Niagara Region Public Health to limit the spread of COVID-19 in our community. These include frequent washing/sanitization of hands, physical separation, avoiding touching of shared surfaces, and staying home if displaying symptoms or having been in contact with cases of the virus.

Organized sports are still restricted on municipal fields, given their necessity for gathering of groups. At this time, park and outdoor amenities such as playground equipment, benches, outdoor fitness equipment, municipal beaches, washroom facilities, and the Algoport Skateboard and BMX Park will remain closed to limit the spread of COVID-19 on shared surfaces.

By-law enforcement will continue to enforce gatherings larger than five people, dogs off-leash, and anyone using closed park amenities. To report to the By-law department, email bylawenforcement@portcolborne.ca.

 
 

Re-Opening Port Colborne (May 15, 2020)

On May 14, 2020, the Ontario government announced the first phase of re-opening of the economy, bringing a sense of optimism to the Port Colborne community amid the COVID-19 pandemic.

With the excitement to re-open, the City is also ensuring the safety of our community and staff by creating recovery plans that focus on a slow and gradual reopening.

Outlined below is the City’s current recovery plans, based on the province’s reopening framework and stage one openings:

Sugarloaf Marina, Public Boat Ramp, and Storage Yard

The public boat launch ramp will open as of Saturday, May 16, 2020, with barricades removed prior to 6 a.m.; however, City staff, following past practices, will not be monitoring the ramp. Users are to use the ramps at their own risk, are to practice social and physical distancing, limit gatherings to five or less, and only boat with those in your immediate household.

Some tips before arriving at the boat launch: fuel up at a gas station prior to arrival, as the Marina’s fuel docks are not open, bring your own hand sanitizer, and any other personal protection to help stop the spread of COVID-19, and equip boats with the necessary items to ensure boating safety, such as life jackets.

Those who have concerns about individuals violating public gathering restrictions can continue to report through our By-law department by emailing bylawenforcement@portcolborne.ca. After 4:30pm, please call Niagara Region’s dispatch line at 905-984-3690 or 1-877-552-5579 for further bylaw response and assistance. Do not call 9-1-1.

Use of the public boat launch ramp will be free of charge until the pay and display machines are activated, as we know returning to the water is of importance to the boating community. Once activated, By-law will resume parking enforcement at the public boat launch ramp. Beginning Tuesday, May 19, annual passes can also be purchased online.

The Marina storage yard will also be open to boaters looking to begin working on their boat beginning Saturday, May 16, 2020.

Marina amenities, including docks, will remain closed to the public until early June as staff continue to prepare for opening, ensuring the safety of staff and marina patrons. Premier Ford’s announcement made it clear that businesses are only to open if they are ready and Marina staff’s priority is ensuring that protocols are in place by both the Province and Boating Ontario. Marina slip holders will receive updates as they become available.

Tennis Courts

Both the West Side Tennis/Pickleball Courts and Cedar Bay/Centennial Tennis Courts will be open for public use starting Tuesday, May 19, 2020. Only the courts will be available for recreational use, washroom and/or clubhouse facilities will not be available. Users are advised to abide by health and safety guidelines posted at the facilities.

Leash Free Dog Park

The Elm Street Naturalization Site and Leash Free Dog Park will open for residents and their furry friends Saturday, May 16, 2020.

Port Colborne Public Library

Public Library staff are excited about the recent announcement to begin curbside and delivery services and are currently looking at ways to begin offering this service to patrons in a safe and gradual manner. Stay tuned for more details.

Port Colborne Retail Businesses

With the Province’s recent announcement to begin easing restrictions on retail stores with curbside entrances, the City is showing its support with the creation of curbside takeout/pickup locations.

Beginning Wednesday, May 20, 2020, City staff will be installing 15-minute curbside pick-up zone temporary signage in the Downtown core for residents and visitors supporting local businesses to use. Businesses interested in having a sign located in front of their establishment are to call 905-835-2900 ext. 207.

Since Main Street has no on-street parking, curbside pick up locations will be created in parking lots along Main Street, including:

- Lock 8 Gateway Park (stalls closest to Main Street W);

- 98 Main Street W (Visitor Information Centre Parking Lot);

- Old Humberstone Village Parking Lot (Main Street W at King Street);

- 105-109 Main Street W (Parking lot east of Melina’s);

- 175 Main Street W; and

- 230 Main Street W (Subway Parking Lot – two stalls closest to the street).

Residents and visitors interested in supporting local businesses are also encouraged to visit https://resilient.portcolborne.ca/ to learn which Port Colborne businesses are open and how they are adapting services. Port Colborne businesses are also encouraged to visit this website to add their business and service offerings.

Curbside pickup locations and a curated website highlighting local businesses are a few of the ways the City is responding to create a ‘Resilient Port Colborne’. To learn more about recovery and support for local businesses, visit http://portcolborne.ca/page/COVID-19_RecoveryandSupport.

Anyone taking advantage of these spaces listed above that are easing restrictions should be sure to follow the best practices as outlined by Niagara Region Public Health to limit the spread of COVID-19. These include frequent washing/sanitization of hands, physical separation, avoiding touching of shared surfaces and staying home if displaying symptoms or having been in contact with cases of the virus.

A few reminders heading into the Victoria Day long weekend:

- Playground equipment remains closed under emergency orders. Parks remain open for passive use only.

- Public beaches, including Cedar Bay/Centennial Beach and Nickel Beach will remain closed to public access until further notice.

- Trails remain open for passive use, including walking and bike rides. For a complete list of municipal trails, visit http://portcolborne.ca/page/trails.

- Residents are asked to refrain from having fires during the COVID-19 pandemic. The City’s Burning Bylaw does not allow for open burning unless permission has been given, or for the purposes of cooking food. At this time, in all cases, if a complaint is received the fire must be extinguished. Permission will not be given to have an open fire during the COVID-19 pandemic. The Fire Chief is requesting that residents do not have a fire, even to cook food, in an effort to reduce unnecessary calls that will involve the fire department coming to your home because of a complaint of a fire getting out of hand.

- The Port Colborne Fire Department will not be issuing permits for the sale of fireworks. This is being done in an effort to reduce risk in the community, including potential fires due to the mishandling of fireworks, and the number of complaint calls we receive from neighbours, ultimately protecting your frontline workers, including EMS, Police, and Fire.

Although fireworks are not available to purchase in Port Colborne during Victoria Day residents may still have access to fireworks. The Fire Chief reminding residents to use EXTREME CAUTION when igniting fireworks.

- Municipal offices are closed Monday, May 18, 2020 in recognition of the holiday and will re-open virtually on Tuesday, May 19 at 8:30 a.m. to continue to serve residents online or over the phone. In the event of a road and/or water/wastewater emergency over the weekend residents are to call the after-hours number at 905-835-5079.

- Niagara Region has advised that:

o There are no changes to waste collection due to the holiday.

o Niagara Region Transit is not operating on Monday, May 18.

o The COVID-19 Info-Line is open 9:15 a.m. - 4:15 p.m. on Victoria Day, Monday, May 18.

o For all Regional holiday hours, click here.

 
 

Emergency Orders

The province has extended Emergency Orders until May 12, 2020.

To report concern over a business operating in contravention of emergency orders or gathering of groups of people in Port Colborne contact our Bylaw Department. Email: bylawenforcement@portcolborne.ca.

After 4:30pm, please call Niagara Region’s dispatch line at 905-984-3690 or 1-877-552-5579 for further bylaw response and assistance. Do not call 9-1-1.

For all COVID 19 health matters and/or inquiries, please call the Public Health hotline at 905-688-8248 or 1-888505-6074 (press option 7 then follow the prompts).

For up-to-date information on all Emergency Orders issued by the province, visit

https://www.ontario.ca/page/emergency-information

Click on image to download PDF

 
 

Garage and Yard Sales in Port Colborne: A Guide for Residents

As the weather starts to get nicer and we start our spring-cleaning two things usually occur: purging and garage/yard sales.

As the City of Port Colborne remains in a state of emergency, and we are all doing our part to stop the spread of COVID-19 in our community, the City strongly discourages garage and yard sales at this time and asks that residents hold off hosting a garage sale until Emergency Orders currently in place are lifted. Provincial rules do not prevent garage sale; however, Emergency Orders currently in place limit the number of people that can gather to five (5) in one location at any time.

Residents choosing to host a garage sale are asked to take precautions to help stop the spread of COVID-19. Port Colborne, we are all in this together.

If you do have a garage sale here are some things to remember:

- Limit the number of individuals to five (5) at any given time during the sale.

- Ensure the ability to practice physical distancing.

- Limit the physical touching of items for sale.

- Have handwashing or sanitizing available.

- Have items clearly priced, minimizing the need for personal interaction.

- Request exact change whenever possible, or consider electronic payment options like e-transfers.

- Ensure compliance with the City’s Lot Maintenance By-law by keeping your yard clean and tidy.

- For general rules around garage sales check out our Zoning By-law, Section 2.4 (e) that outlines residential properties are permitted to host a garage/yard sale provided that:

o No person shall conduct more than two garage/yard sales per calendar year at one location; and

o No garage/yard sale shall exceed two days in duration.

Considering selling items online as an alternative to a garage/yard sale?

The Niagara Regional Police Services (NRPS) has established an Internet Transaction Zone in the 3 District parking lot and lobby located at 5 Lincoln Street in Welland. They suggest members of the public consider this as an option when arranging a location to conduct a Kijiji / Craigslist style transaction.

The NRPS also has some general transaction safety tips to keep in mind:

· Where possible communicate via email so that a record is kept.

· Insist to meet at a public place.

· Don't go alone.

· Trust your instincts.

· Do not invite strangers into your home, and do not go to theirs.

· Be cautious when buying/selling high value items.

· Perform the transaction during daylight hours.

· If it sounds too good to be true, it normally is.

· Tell a friend or family member about your intentions.

· Take your cell phone with you.

· Do not carry large sums of cash

For any other inquiries contact the By-law Intake officer by calling 905-835-2900 ext. 207 or email bylawenforcement@portcolborne.ca.

 
 

Property maintenance in Port Colborne (Revised May 4, 2020)

As the spring weather arrives, we know that maintaining Port Colborne remains important during the COVID-19 pandemic.

Residents are able to continue to conduct select property maintenance efforts on their own, including lawn/garden bed maintenance, and repairing fences. While planning projects we ask that residents be mindful of compliance with the Ontario Building Code, the City’s municipal Zoning By-laws and all relevant applicable municipal and provincial regulations.

To help stop the spread of COVID-19, there are temporary changes to waste collection, including yard waste. Three bags / cans of yard waste will be collected on your collection day. There is also restrictions on leaf and yard waste at the landfill / drop-off depots. For more information about the temporary waste collection changes due COVID-19, visit the Niagara Region’s website.

Are you looking to hire a business to work in your yard? Here is some clarity about lawn maintenance, landscaping, and construction businesses:

Landscaping and Lawn Care Businesses

Landscaping and lawn care businesses are permitted. This provides for all landscaping services, including lawn maintenance, landscape construction and driveways.

Maintenance and Construction

Services considered essential include construction of fences, landscape steps, granular driveways and sidewalks for buildings. Construction of pools are also permitted where a pool permit has been issued.

As per the provincial regulations, some construction is NOT permitted until further notice. Examples include construction of sheds, detached garages and carports, and decks.

Emergency Orders and Reporting

For a current list of essential services and workplaces, which includes the broader restrictions on construction, please visit https://www.ontario.ca/page/list-essential-workplaces.

Businesses with questions about the Provincial list of essential businesses and services can continue to call the Province’s ‘Stop the Spread’ Business Information Line at 1-888-444-3659.

A reminder that under current provincial orders, all non-essential businesses are required to remain closed, outdoor park amenities remain closed and City parks/trails are for walk-through purposes, and public gatherings of more than five people are prohibited. Residents who are concerned with individuals or groups violating Provincial emergency orders can report them by emailing the By-Law Division at bylawenforcement@portcolborne.ca. Outside of normal business hours, contact Niagara Region’s dispatch line at 905-984-3690 or 1-877-552-5579. Do not call 911.

City’s Essential Services

The City is also continuing to deliver other essential services such as water, sewer, road and core infrastructure, as well as construction deemed critical. The City will continue to maintain our buildings, cutting grass in parks and sports field to control weeds, overgrowth, and ticks. This will also allow the City to open these facilities more quickly once emergency orders are lifted and ensure no additional costs are incurred to bring parks and fields up to appropriate standards.

The City is safeguarding municipal staff by taking a series of measures to limit contact between employees and the public, and minimize exposure to COVID-19. The City takes the safety of our employees seriously and regularly consults with the Ministry of Labour and the regional, provincial, and federal public health agencies.

 
 

Service Delivery Changes during COVID-19

events cancelled / postponed

- Port Colborne Downtown Cruisers Association Cruise Nights – May 14, 21, 28, June 4, 11, 18, 25, and July 2, 2020.

- Community Safety Day with the Port Colborne Fire Department – May 23, 2020.

- Port Colborne Downtown Cruisers Association Powerfest – June 6, 2020.

- Nickel Beach Bonfire – June 19, 2020.

- Art Crawl – June 20, 2020.

- Port Colborne & District Conservation Club Kids Fishing Derby – June 21, 2020.

- Budweiser Can Am Walleye Fishing Tournament – June 26 – 27, 2020.

- Canada Day - July 1, 2020 - Cancelled. The City is currently looking at a virtual way to put on the event to keep everyone PORTicipating.

- Showboat Festival Theatre 2020 Season - cancelled. Click here for details.

- Canal Days Marine Heritage Festival - July 31 - Aug. 3, 2020 - Cancelled. Click here for details.

port colborne fire & emergency services

A Message from the Fire Chief re: Fireworks (May 5, 2020)

A Message from the Fire Chief re: Open Burning (April 20, 2020)

A Message from the Fire Chief (April 3, 2020)

Corporate services

UPDATE:  Exemptions for penalty and interest charges extended until June 30, 2020 (as of March 30, 2020).

Media Release: Council approves exemptions for penalty and interest charges until April 30 (posted March 24, 2020)

parks & Recreation division

A Message from Parks & Recreation Division (April 16, 2020)
#PORTicipate and #StayActive 'Alphabet Activity' Checklist Challenge

#PORTIcipate and #StayActive 'Beat the Boredom Blues Bingo' Cards

Playground and Playing Field Closures (March 27, 2020)

A Message regarding the 2020 Spring/Summer Leisure Guide (March 23, 2020)

sugarloaf marina

A Message from Sugarloaf Marina (May 4, 2020)

A Message from Sugarloaf Marina (April 20, 2020)

A Message from Sugarloaf Marina re: public boat launch ramp (April 7, 2020)

A Message from Sugarloaf Marina (March 31, 2020)
A Message from Sugarloaf Marina  (March 25, 2020)

operations division

Service Delivery Changes (as of April 7, 2020)
Media Release: City Operations continue during COVID-19 (March 24, 2020)

Service Delivery Changes (as of March 23, 2020)

building division

Permits and Inspections during COVID-19 (as of May 19, 2020)

by-law division

Garage and Yard Sales in Port Colborne: A Guide for Residents (as of May 4, 2020).

Inspections (incluing Parking) and Animal Control and Shelter during COVID-19 (as of April 15, 2020)

Planning division

Planning Application process during COVID-19 (as of March 19, 2020)

 
 

Facility Closures

In an effort to practice social distancing and minimize the spread of COVID-19, and in keeping the health and safety of City staff and
residents a top-priority, the City has closed all City facilities.

The following City facilities will be closed to the public until further notice:

· City Hall

· Vale Health & Wellness Centre, including Port Colborne YMCA

· Engineering & Operations Centre

· Fire Hall (for non-emergency use)

· Port Colborne Public Library

· Port Colborne Historical & Marine Museum, including L.R. Wilson Heritage Research Archives

· The Roselawn Centre

· The Visitor’s Centre

· Port Colborne Farmer’s Market

· Bethel Community Centre

· Sherkston Community Centre

· Sugarloaf Marina, including storage yard and public. The boat launch ramp is open.

· City playground equipment & park amenities (including playgrounds, Alogport Bike & BMX Park, outdoor fitness equipment, and Alogoport Skate and BMX Park)

· City beaches, including Nickel Beach and Cedar Bay/Centennial Beach

 
 
 

A Message from Mayor Steele - March 30, 2020

To the Port Colborne Community,

On March 23, 2020, City Council approved Port Colborne’s City Budget and Water/Wastewater Budget. Both budgets included increases in the rates for 2020. In the time since these budgets were passed, a number of residents have reached out to our City Council members and directly to me. Some residents have also contacted the City on our social media accounts.

We understand that there is an economic effect as it pertains to the COVID-19 pandemic across the country and right here in Port Colborne on our local ratepayers. However, the City has an obligation to continue to offer programs and services that benefit our community and to provide safe, clean drinking water to our residents.

The City has to follow provincial legislated requirements to put these budgets in place and staff have been preparing the budgets since last year, well before the coronavirus started to impact the country. The province also requires that the City have a balanced budget – that means that the City cannot budget for a surplus (extra money) or a deficit (a shortfall). A further rule requires that the water/wastewater budget remain independent of the City budget; that is, tax money cannot be used for water/wastewater and water/wastewater money cannot be used for the City budget.

Council approved a base property tax budget that included no increases in the programs and services that we provide in the Port Colborne community. The water/wastewater budget is made up of the cost of buying water from the Region and keeping our Water Division in place to ensure that water is safely delivered to each household. This year there was a substantial increase in the cost of water from the Region, yet Council was still able to hold the increase in rates to a much smaller amount than the increased cost of water.

In terms of COVID-19, City Council is aware that this will affect our ratepayers at home. On the same day that Council approved these budgets, we also approved a temporary interest and penalty waiver. We were one of the first municipalities in Niagara to provide relief, and at the time we chose a date of April 30, however, as the COVID-19 pandemic evolves we have decided to extend the exemption date to June 30, 2020. If ratepayers in Port Colborne are unable to pay their installments on time due to layoffs or any other reason resulting from COVID-19, there will be no penalties applied to their water or property tax accounts until June 30, 2020. This will help residents who have their employment affected but are waiting for support from the Federal or Provincial government.

I would like to leave you with a final message. All of your Members of Council are taxpayers and water ratepayers too, and we realize that we were elected to represent all of Port Colborne and to govern with your best interests at heart. I can assure you that all of your Members of Council make decisions, especially financial decisions, very carefully and we are always mindful of how all of us will be affected. COVID-19 is having significant impacts across the country but I am confident that our resilient residents and businesses in Port Colborne will work together to get through this – I have tremendous faith in our community.

Please continue to contact me and your other Members of Council to discuss these important issues in Port Colborne.

Sincerely,

Mayor William C. Steele

 
 

A Message from Mayor Steele - March 17, 2020

Dear Port Colborne residents,

Following the advice and recommendations of the Government of Canada, Government of Ontario, and Niagara Region Public Health, the City of Port Colborne is making every effort to help prevent the spread of COVID-19 locally.

As of yesterday, March 16, the City closed all municipal facilities to the public, which includes City Hall, the Engineering & Operations Centre, Fire Hall, Vale Health & Wellness Centre, Roselawn Centre, Port Colborne Public Library, Farmer’s Market, Bethel Community Centre, Sherkston Community Centre, Sugarloaf Marina, Port Colborne Historical and Marine Museum, and L.R. Wilson Heritage Research Archives.

During these closures, our staff are working hard to continue to be available to assist you, our residents, Monday-Friday, 8:30 a.m.-4:30 p.m. by phone at 905-835-2900 or email. For a complete listing of all municipal staff and their contact information, visit http://portcolborne.ca/page/City_Contacts. We are continuing to respond to after-hours road and water/wastewater issues, and residents should call 905-835-5079.

Our Fire Department, although closed to public access, has crews working and readily available to our residents.

%u200BThis morning our Premier, Doug Ford, declared a State of Emergency for the Province of Ontario. Ontarians are being asked to avoid large gatherings of over 50 people. The following immediate closures were also announced:

- All facilities providing indoor recreational programs;

- All public libraries;

- All private schools as defined in the Education Act;

- All licensed child care centres;

- All bars and restaurants, except to the extent that such facilities provide takeout food and delivery;

- All theatres including those offering live performances of music, dance, and other art forms, as well as cinemas that show movies; and

- Concert venues.

Niagara Region Public Health is reminding us that the risk to Niagara residents is low but we should all be taking precautions, which include:

Contact Niagara Region Public Health and Emergency Services at 905-688-8248 ext. 7019 or toll-free 1-888-505-6074 if you have a fever, or new cough, or shortness of breath and difficulty breathing, and any of the following:

- Travelled outside of Canada in the 14 days before onset of illness

- Close contact with a confirmed case of COVID-19

- Close contact with a person with acute respiratory illness who travelled to affected areas within 14 days prior to their illness onset

The best way to prevent the spread of respiratory viruses, including COVID-19 is to:
- Avoid all non-essential international travel, as recommended by Provincial and Federal health authorities

- Wash your hands often with soap and water or with alcohol-based hand rub

- Practice social distancing by avoiding unnecessary close interaction with others (e.g. shaking hands, deferring events)

- Stay home if you’re sick

- Cover coughs and sneezes with a tissue or sleeve

- Clean and disinfect high touch surfaces daily. Use a disinfectant and follow manufacturer’s instructions.

- Call ahead if visiting your health care provider for infectious symptoms so they can plan to protect others from spread

Niagara Region Public Health continues to recommend that Niagara residents practice social distancing measures:

- Minimize close contact - keep 1-2 metres apart

- Limit non-essential trips into the community

- Postpone or cancel gatherings

Myself, along with Council, and Staff take the health and well-being of our residents as our top priority, but ask that during this pandemic, you also practice all advice and recommendations outlined by government and health officials.

This is a time where community is of the utmost importance, and that our family, friends, and business community need all the support we can give. Although our restaurant community can only provide take-out meals, we ask that you support them as much as possible. Purchasing gift cards from our local restaurants and businesses will also help them through this uncertain time.

While we are asking you to practice social distancing, that does not mean we are asking you not to be social. Please check in on your neighbours, family, friends, and those vulnerable in our community to ensure everyone has the support and resources they need.

These are unprecedented times, but it’s times like these that show the resiliency and strength of our community.

The City’s Emergency Operations Centre (EOC), Council and Staff will continue to monitor the situation and update residents accordingly as new information becomes available.

For more information and updates about City’s efforts to minimize the spread of COVID-19, including facility closures, visit www.portcolborne.ca/page/covid-19.

For more information about COVID-19 from Niagara Region Public Health, including updates, frequently asked questions and prevention tips, visit https://www.niagararegion.ca/health/COVID-19/default.aspx

For more information about COVID-19 from the Ontario Government, visit https://www.ontario.ca/page/2019-novel-coronavirus.

For more information about travel, please visit the Government of Canada website, https://travel.gc.ca/.

Sincerely,

Mayor William C. Steele

 

 
 

Ontario Government Update - March 17, 2020

This morning the Premier of Ontario, Doug Ford, declared a State of Emergency for the Province of Ontario. To learn more details of what this means, click here:

https://news.ontario.ca/opo/en/2020/03/ontario-enacts-declaration-of-emergency-to-protect-the-public.html

 
 

City Update - March 16, 2020 - 3:30 p.m.

In an effort to minimize the spread of COVID-19, keeping the health and safety of City staff and residents a top-priority, the City has made the decision to close all City facilities.

The following City facilities will be closed to the public, effective today, March 16, at close of business (unless previously closed), until further notice:

- City Hall

- Operations Centre

- Fire Hall

- The Vale Health & Wellness Centre, which includes the Port Colborne YMCA

- The Roselawn Centre

- The Port Colborne Public Library

- The Port Colborne Farmer’s Market

- Bethel Community Centre

- Sherkston Community Centre

- Sugarloaf Marina

- L.R. Wilson Heritage Research Archives

Due to these closures, all programs, permits, and third-party events will be cancelled.

During these closures, City staff continue to be available to assist residents Monday-Friday, 8:30 a.m. – 4:30 p.m., by calling 905-835-2900. Customer Service Representatives will either answer resident questions, or direct to the staff member that can assist. For a complete city hall contact list, visit http://portcolborne.ca/page/City_Contacts. Limited services will be available, by appointment only, for residents requiring planning, building and cemeteries.

For after-hours emergencies, including road or wastewater emergencies, residents are to call 905-835-5079.

All Committee of Council meetings have also been cancelled. Upcoming council meetings and budget meetings are continuing as planned. The City streams all council meetings live on our YouTube Channel. Alternatively, council meetings are available the following Thursday at 9 a.m. on YourTV Niagara. For agendas, reports, budget packages, and links to view meetings online, visit http://portcolborne.ca/page/minutes_and_agendas

The following City events are cancelled:

- Port Colborne’s Mariners Service, March 22, 2020

- Port Colborne’s Top Hat Ceremony, March 24, 2020

- Port Colborne’s Easter Eggstravaganza, April 11, 2020

At the present time, Welland Transit is operating all routes as per their normal schedule, which includes Welland Transit municipal routes, our WellTrans service, the inter-municipal routes, and the Port Colborne Community service. For a complete schedule, visit www.welland.ca/transit. If there are any changes in the provision of these services, a notification will be posted on www.welland.ca/transit.

The City’s Emergency Operations Centre (EOC), Council and Staff will continue to monitor the situation and update residents accordingly.

For more information about COVID-19, including updates, frequently asked questions and prevention tips, visit https://www.niagararegion.ca/health/COVID-19/default.aspx

 
 

City Update - March 16, 2020

In addition to recreational and cultural facilities already closed, Sugarloaf Marina and L.R. Wilson Heritage Archives are closed to the public until April 5, 2020.

City Hall and the Operations Centre are open; however, we are working to limit the number of on premise visits to practice social distancing in an effort to limit the spread of COVID-19.

M2 water bills are due today, March 16; M3 water bills are due April 15; and M1 water bills will be due May 15. The first installment of property taxes were due February 28, 2020. The second installment of property taxes are due April 30, 2020.

Still need to pay your bill or looking at alternate ways to pay your upcoming bill? Here are some other ways to make payment as an alternative to coming in to City Hall:

- Telephone banking through residents financial institution

- Online banking through residents financial institution

- Pre-authorized payments through the City

To register for pre-authorized payments, visit

http://portcolborne.ca/fileBin/library/PC%20Pre-Auth%20Form%20Front%20&%20Back_1707.pdf

You can also receive your bills via email. To sign up for e billing, visit

http://portcolborne.ca/fileBin/library/Tax%20and%20Water%20Ebilling%20Fillable.pdf

If residents are unable to make payments by due dates, the City will be proving a grace period for the month of March.

For more information about tax bills,
Visit www.portcolborne.ca/page/taxes
Call 905-835-2900 ext. 123
Email taxes@portcolborne.ca

For more information about water bills,
Visit www.portcolborne.ca/page/water
Call 905-835-2900 ext. 125
Email water@portcolborne.ca

The following events are also cancelled:
- Port Colborne’s Mariners Service, March 22, 2020
- Port Colborne’s Top Hat Ceremony, March 24, 2020
- Port Colborne’s Easter Eggstravaganza, April 11, 2020

 

 
 

City Update - March 14, 2020

The following City events have been cancelled:

- Port Colborne's Mariners Service on Sunday, March 22

- Port Colborne's Top Hat Ceremony on Tuesday, March 24

 

 
 

City Update - March 13, 2020

The health and well-being of City staff and Port Colborne residents is our top priority. The City is exercising extreme caution, moving forward with closures of recreational and community facilities to limit the spread of the virus.

 

The following City facilities will be closed to the public at the end of operating day today, March 13, 2020 (which is different for each facility) until April 5, 2020:

-        The Vale Health & Wellness Centre, which includes the Port Colborne YMCA

-        The Roselawn Centre

-        The Port Colborne Public Library

-        The Port Colborne Farmer’s Market

-      BETHEL COMMUNITY CENTRE

-      SHERKSTON COMMUNITY CENTRE

Due to these closures, all programs, including March Break programming, permits, and third-party events will be cancelled.

 

The following meetings will also be cancelled until April 5, 2020:

-        Committees of Council, including Seniors Advisory Committee, Accessibility Committee, etc.  

Upcoming council meetings and budget meetings are continuing as planned. The City streams all council meetings live on our YouTube Channel. Alternatively, council meetings are available the following Thursday at 9 a.m. on YourTV Niagara. For agendas, reports, budget packages, and links to view meetings online, visit http://portcolborne.ca/page/minutes_and_agendas

Residents can receive all council information directly to their email inbox by subscribing online at http://portcolborne.ca/page/subscribe_newsletter

 

City Hall and our Operations Centre will remain open. The City is taking steps to protect staff and the community and reminding residents of City services that are already in place that residents can access without leaving their home or visiting a municipal building, including:

 

Customer Service

-        Did you know? We live answer our phone lines. Call 905-835-2900 and one of our Customer Service Representatives would be happy to answer your questions, or direct you to the staff member that can assist you.

 

-        Know the staff member you are looking for but not sure of their email or phone number? Click here for our City Hall Contact List: http://portcolborne.ca/page/City_Contacts

 

Public Library

-        Did you know your Port Colborne Public Library has a digital library?

With OverDrive, or the smartphone app Libby, you can browse the online category for a variety of e-books or audio books. All you need is your library card number.
Visit OverDrive online: https://odmc.overdrive.com/

-        Want to read the latest magazines? Use Flipster, an online magazine database available on the library’s website: https://olco.ent.sirsidynix.net/client/en_US/portcolborne/

-        Don’t have a Library card? You can register for that online too.

Visit the Port Colborne Public Library online at www.portcolbornelibary.org or call 905-834-6512.

 

City Hall

-        Do you need to pay your property taxes or water bills? No need to come to City Hall. Now is a good time to arrange for pre-authorized payments.

To register for pre-authorized payments, visit http://portcolborne.ca/fileBin/library/PC%20Pre-Auth%20Form%20Front%20&%20Back_1707.pdf

Do you want to pay electronically but not ready to sign-up for pre-authorized payments? You can pay using telephone or online banking from most banks and credit unions.

You can also receive your bills via email. To sign up for e billing, visit http://portcolborne.ca/fileBin/library/Tax%20and%20Water%20Ebilling%20Fillable.pdf

For more information about tax bills,
Visit www.portcolborne.ca/page/taxes
Call 905-835-2900 ext. 123
Email taxes@portcolborne.ca

For more information about water bills,

Visit www.portcolborne.ca/page/water
Call 905-835-2900 ext. 125
Email water@portcolborne.ca

 

-        Want to stay up-to-date on City news? Subscribe to our newsletter: http://portcolborne.ca/page/subscribe_newsletter

City employees at residents’ homes

-        If residents are expecting a City staff member at their private residence (i.e. Water department, building inspector, etc.), as a precaution city staff members will ask a few Health & Safety questions over the phone before attending a residents home.