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Answers to Frequently Asked Questions
The Regional Municipality of Niagara provides weekly collection of non-recyclable garbage, recycling and organic food and yard waste.
Large household item and appliance collection call 1-855-227-7771 or 905-227-7771 at least two working days prior to your regular garbage collection day, to make arrangements for collection.
For further information call the Waste Management Services Info-line at 905-356-4141 or 1-800-594-5542, or visit the Niagara.Region's website.
For information on landfill sites, visit the Niagara Region's Website
For information on household hazardous waste collection and depot schedules, visit the Niagara Region's Website
Illegal dumping is the disposing of waste in non-designated areas, such as rural areas, vacant lots and along the roadside.
For information on leaf collection, visit the Niagara Region's website
Is there a streetlight near your home or business that is not working properly? Is the streetlight always on?
Does the streetlight fail to come on after dark? Does the streetlight have exposed wires or other safety hazards?
Please contact Janice Peyton at the City of Port Colborne at 905-835-2900 ext. 219 to report these types of problems.
To report a damaged mailbox or lawn damage from a City plow please contact the Operations Department at 905-835-5079.
More snow removal FAQs can be found in the Operations Department Winter Control Standards.
To request a water and sewer locate contact Ontario One Call at 1-800-400-2255.
To request service to repair a pothole/depression in asphalt/water ponding or general maintenance to a city road please contact the Operations Department at 905-835-5079.
To request service to repair a sidewalk or to report a sidewalk trip hazard, please contact Stefanie Decicco in the Engineering Department at 908-835-2900 ext 225 or email email@example.com.
To request trimming of a City tree or to report a dead City tree please call the Operations Department at 905-835-5079.
If you are unsure if a tree is a City tree or a tree on private property please contact the Engineering Department at 905-835-2901 ext 219.
If tree branches are growing into the hydro wires contact Canadian Niagara Power at 905-835-0051.
To report discoloured water, low water pressure, frozen water service or a possible watermain break please contact the Operations Department at 905-835-5079.